Privacy Policy

CruisesInternational.com understands that making purchases online involves a great deal of trust on your part; we take this trust very seriously, and make it our highest priority to ensure the security and confidentiality of the personal information you provide us. We never sell your personal information to any 3rd party company!

What Personal Information Does CruisesInternational.com Collect?

Transaction Information
At CruisesInternational.com, it is necessary for us to obtain transaction information from you in order to complete your purchase. This includes your name, contact information (used for purchase-related communications only), travel selections, and credit card data. This information is stored with each transaction and shared with appropriate vendors (for example, airlines) and third parties facilitating the transaction (for example, credit card authorization companies). We will provide only the information necessary to ensure your travel arrangements are confirmed and executed with these providers.

Member Profile
Members can choose to provide CruisesInternational.com with travel preferences, credit card billing information, ticket delivery address, and other personal information. This information is primarily used to assist members in making reservations quickly without having to type in the same information repeatedly. If you don't want to store your personal information, you can still research and book travel on CruisesInternational.com. Keep in mind, however, that certain CruisesInternational.com features (for example, saved itineraries, stored travel research, etc.) are only available to our members.

Surveys, Contests, and Sweepstakes Information
Occasionally, CruisesInternational.com may offer our members and site visitors an opportunity to participate in a survey, contest, or sweepstakes. Information collected by CruisesInternational.com when you participate in a survey, contest, or sweepstakes may include your full name, e-mail address, and street address. Subsequently, we may use your e-mail address to send you information about hot deals, contests, sweepstakes, surveys, promotions, or other travel opportunities offered by CruisesInternational.com and its marketing partners. We may also use your e-mail address or telephone number to contact you about changes to your purchased travel itinerary.

However, you can ALWAYS opt out of receiving CruisesInternational.com communications by modifying your profile. Simply tell us you're not interested and you won't receive these messages from us again.

Cookies
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. As a member or visitor to CruisesInternational.com you will be assigned a permanent cookie file on your computer's hard drive. You can always choose not to receive a cookie file by enabling your Web browser to refuse cookies or prompt you before accepting a cookie. By refusing to accept a cookie, however, you will not be able to access many travel services and planning tools offered by CruisesInternational.com.

When you access the Personal Vacation Profile area of the CruisesInternational.com Web site, reserve or purchase travel, or use selected travel planning tools, CruisesInternational.com requires you to sign in as a member, using your Member ID and password. Once you sign in as a CruisesInternational.com member, we record the Member ID and the name on the member account in the cookie file on your computer. We may also record your password in this cookie file if you checked the box entitled "Save this password for automatic sign-in." Your Member ID, password, and the name on your member account is stored in the cookie file as encrypted data, so no one can view the information it contains by obtaining unauthorized access to your computer. Permanent cookie files remain on your computer's hard drive until you manually delete the file.

Booking Engine Privacy Policy

This privacy statement discloses the privacy practices for http://www.revelex.com. Because we want to demonstrate our commitment to your privacy, we have agreed to disclose our information practices. We have agreed to advise you of:

1. what personally identifiable information is collected from you through our web site;
2. the organization collecting the information;
3. how the information is used;
4. with whom the information may be shared;
5. what choices are available to you regarding collection, use and distribution of your personally identifiable information;
6. the types of security procedures that are in place to protect the loss, misuse or alteration of information under our control; and
7. how you can correct any inaccuracies in the information.

If you feel that we are not abiding by our posted privacy policy, you should contact us at security@revelex.com.

Information Collection and Use

We use personally identifiable information about you to improve our marketing and promotional efforts, to statistically analyze site usage, to improve our content and product offerings and to customize our site's content, layout, and services. We believe these uses allow us to improve our site and better tailor it to meet our users' needs.

Revelex is the sole owner of the information collected on our website. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. We collect information from our users at several different points on our website.

Registration

In order to purchase products offered through our website, a user must first complete a registration form. As part of this Registration Form, a user will be required to give their contact information (name, address, phone number and email address), as well as financial information (a valid credit card number and expiration date). This information is used for billing purposes and to complete a transaction. If we have trouble processing an transaction, this contact information is used to get in touch with the user. It is optional for the user to provide demographic information (such as income level and gender), and unique identifiers (such as social security number), but encouraged so we can provide a more personalized experience on our site.

Whenever you provide sensitive information (for example, a credit card number), we will take reasonable steps to protect it, such as encrypting your card number. We will also take reasonable security measures to protect your personal information in storage.

Cookies

To serve you faster and with better quality, we use "cookies" technology. A cookie is a piece of data stored on a user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.

Some of our business partners may use cookies on our site (for example, advertisers, strategic partners). However, we have no access to or control over these cookies.

Log Files

We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information (e.g., age, income, online shopping preferences) for aggregate use. IP addresses are not linked to personally identifiable information.

Sharing

We will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.

We use an outside financial institution to process credit card payments. This institution does not retain, share, store or use personally identifiable information for any secondary purposes. Additionally, we will forward certain personally identifiable information (name, address) to vendors (airlines, hotel, car rental company) from whom you have purchased products or services. Except for the foregoing, we will not share any personally identifiable information with any third parties.

Links

Our website contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by Revelex on this website.

Surveys & Contests

From time-to-time our site will request information from users via surveys or contests conducted by us. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, income level). Survey information will be used solely for purposes of monitoring and/or improving the use and satisfaction of this site.

Security

We are proud of our commitment to protecting your privacy online. We value your trust in us and will work hard to earn your confidence so that you can enthusiastically use our services and recommend us to friends and family. When users submit sensitive information via the website, your information is protected both online and off-line.

When our registration form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to your information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every month, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment, behind a locked cage.

If you have any questions about the security at our website, you can send an email to security@revelex.com.

Special Offers

We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see our choice and opt-out below.

Correction/Updating Personal Information

If a user's personally identifiable information changes (such as your zip code), or if a user no longer desires to be a member of our service, we will endeavor to provide a way to correct, update or remove that user's personal data provided to us. This can usually be done at the member information page or by emailing our Customer Support.

Choice/Opt-out

Our users are given the opportunity to 'opt-out' of having their information used for purposes not directly related to our site at the point where we ask for the information. For example, our registration form has an "opt-out" mechanism so users who utilize our services, but don't want any marketing material, can keep their email address off of our lists.

Members who no longer wish to receive our newsletter or promotional materials from our partners may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email or email us at unsubscribe@revelex.com.

Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether they should proceed with services that require an outside party, or not.

Notification of Changes

Due to the rapidly evolving technologies on the Internet, we may occasionally revise or update this policy. All revisions will be posted to this site. If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

How to Contact Us

We welcome comments and questions on this policy. We are dedicated to protecting your personal information, and will make every reasonable effort to keep that information secure. Should you have any questions, concerns or comments regarding our privacy policy, send an e-mail to us at security@revelex.com.

Sharing Your Information

• When you book travel with CruisesInternational.com, the personal information you provide us will be shared with the appropriate third parties necessary to complete your purchases. This includes the vendors you have selected (e.g., cruise lines, airlines, etc.) as well as the third parties facilitating the transactions (e.g., credit card authorization companies). The personal information we provide these third parties will only be that which is necessary to ensure your travel arrangements are successfully confirmed and executed.
• CruisesInternational.com will sometimes share aggregated data with our service providers. This data does not contain any personal information and is used to develop featured programs and content that will be of interest to our members and site visitors.
• Occasionally, CruisesInternational.com will hire a third party to act on our behalf for projects such as market research surveys and contest entry processing and will provide information to these third parties specifically for use in connection with these projects. The information we provide to such third parties is protected by a confidentiality agreement and is to be used solely for completing the specific project.
• When required by law (e.g. court order or subpoena), we may disclose certain personal information.
• In the event that CruisesInternational.com or certain of its assets are acquired, customer information may be of the transferred assets.

Security
CruisesInternational.com uses Secure Sockets Layer (SSL) technology to encrypt all your personal information, including credit card information. The process of encryption takes the information you enter and converts it into bits of code that are securely transmitted over the Internet. This scrambled data cannot be read as the information travels over the Internet.

Once our secure server receives your encrypted personal information, it is translated back into its original form and stored in our off-line database. Your credit card information is not transmitted over the Internet again.

If you are more comfortable with inputting your credit card number over the phone, you can call our Customer Service Center with your credit card information at 800-255-7447.

Contacting CruisesInternational.com
If you have any questions or concerns regarding our Privacy Policy, please contact us at customercare@CruisesInternational.com.